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Frequently Asked Questions (FAQs)
Centre Details & Locations
You can click on the Centre Locator mentioned on the top right bar of our home page website to locate centres in your city. You can also search in Google “Vijaya Diagnostic Centre near to me” to find the nearest centre.
Yes, most of the centres have this facility.
Yes, you can check the operational timing of a branch by selecting the centre you want to visit on our website or Google map of respective centre
Health Checkup & Packages
The validity of a health check package is 30 days from the date of invoice, for more detail to Terms & Condition of use section on our website.
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Once the validity period is over for your registered package, the package cannot be availed. The amount paid by you during the registration process is non-refundable, non-transferable and gets forfeited if you do not visit the branch within the validity period. The amount paid by you during the registration of the special package cannot be utilized for availing other packages.
No. These are special promotional packages which are available for registration only during the specific campaigns and thus it is important for you to register there during the event/campaign. These are specially designed and discounted packages which are only available during the campaign with specific validity period.
The package once registered, is non-transferable. One has to utilize the package for the registered customer only.
Home Sample Collection
Yes, you can book a Home Sample collection by filling form on our website or calling our customercare number at 9240 222 222.
Yes, you can prepone/postpone an appointment by calling our customercare number at 9240 222 222.
Reports
Visit Home page of our website and click on Download reports icon. You need to login with mobile number and OTP. You will see your latest report in PDF format.
No, your reports would not be shared with anybody else other than you.
Tests Information & Instructions
Yes, fasting is recommended before undergoing a blood test.
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Important Instructions:
- Generally, fasting is required prior to administering IV contrast. Fasting for ~ 4 hours (solid foods) is recommended.
- Kidney function test (serum creatinine) in cases of positive clinical history.
- Review of your medical history to determine that no issues exist preventing you from having a CT scan, such as pregnancy / contrast allergy or reaction (i.e., hives, rash, itching, breathing difficulty).
- A person accompany for IV contrast procedure.
Pre-scan requirements:
- Some CT scans require drinking oral contrast, for approximately 30–60 minutes prior to your scan.
- Some CT scans involve an injection of contrast, for which an IV cannula will be inserted.
Post-scan Requirement:
You will be provided with post-procedure instructions at the centre
